What does it cost?+
Listing is free. Local meetups are arranged in chat and never go through the app, so we charge nothing for them. On shipped deals you see one all-in fee — courier, protection and our cut — in a single number before you pay.
What happens after someone accepts?+
You confirm within the hold shown on the offer. That reserves both sides of the deal, then each of you picks a locker and ships. Confirm receipt and the payment is released.
Is my money safe?+
Payments are held rather than passed straight to the seller. They are released once you confirm the game arrived as described, and a dispute can be opened if it did not.
How do games ship?+
You ship to a locker or pickup point near you. In Poland that’s mainly InPost and Poczta (plus partners like Orlen where we offer them). In Czechia and Slovakia it’s Packeta. In a swap, each of you sends your own parcel and pays only your own shipping. Cross-border routes use the carriers that actually reach both sides — we show the options in-app.
Which countries is it in?+
Poland, Czechia and Slovakia at launch. Which listings you can see depends on which shipping lanes reach you, so cross-border browsing is opened market by market. Tell us where you are and we will let you know when your country opens.
What if nobody has listed the game I want?+
Add it to your wishlist and we ping you when a copy is listed near you. Set terms on it — the most you would pay, a condition floor, editions and a radius — and sellers can see how many people nearby are looking before they list.
Can shops sell on Propelva?+
Not at launch — shop accounts come next (sell-only). Email us and we’ll tell you when signup opens.